Every article purchased on IOFashion can be returned.
A store credit will be issued for all eligible returns.
Any items being returned must arrive back to our warehouse within 30 days of receiving your item.
All return shipping costs are at the expense and the responsibility of the customer.
Items must be returned new, unused, and with all labels and garment tags still attached.
Returns that are damaged, stained, washed or altered will not be accepted and will be sent back to the customer, at the expense of the customer.
Glitter gowns are made with a delicate technique of applying the glitter to the mesh. Hence, if you have purchased a glitter gown from IOFashion, glitter fall-out is completely normal and to be expected. This will not be treated as a fault as this feature is advertised within the product description.
The color of the dresses displayed on the website may vary on different screens when compared to the original product.
External factors such as lighting and flash photography may also affect the true color of some dresses, hence why we strive to accurately identify the color of the garment within the product title or product page. If you are still unsure, please get in touch with customer care. A refund for this reason will not be accepted.
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